LEGAL AND PRIVACY POLICIES
As always, if you have any questions, please feel free to contact us via email or phone. We will do our best to respond to you within 24-48 hours.
Leslie Jewett Design does not sell or in any other way give information to others about it's customers. Your information is confidential and secure.
Leslie Jewett Design uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contact:
Leslie Jewett Design
4200 Wisconsin Ave., NW
P.O. box 106-302
Washington, DC 20016-2143
Office phone : (202) 251-3918
All content included on this site, such as text, images, logos, button icons, is the property of Leslie Jewett Design and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Leslie Jewett Design and protected by U.S. and international copyright laws.
All information contained on this Web site, including information relating to products, is for informational purposes only. While Leslie Jewett Design uses reasonable efforts to include accurate and up to date information in the Site, Leslie Jewett Design makes no warranties or representations as to its accuracy. Information on this Web site may also contain typographical errors. Leslie Jewett Design assumes no liability or responsibility for any errors or omissions in the content of the Site. You should carefully read all information provided by the manufacturers of the products on or in the product packaging and labels before using any product purchased on our Web site.
We reserve the right to make changes to our Web site and the policies and conditions that govern the use of our Web site at any time. We encourage you to review the Web site and these terms periodically for any updates or changes. Your continued access or use of our Web site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.
Leslie Jewett Design offers one low rate for each of three shipping options for delivery within the U.S. At this time we are unable to ship to international addresses, P.O. Boxes, APO addresses or US territories.
LJD uses USPS and FedEx to offer the following shipping options:
-FREE Ground, is available for orders of $100 or more.
-Ground arrives in 5-7 Business days, excluding holidays.
-Priority Service arrives in 2 business days when ordered before 3pm ET, Mon-Fri, excluding holidays.
-Rush Service arrives next day when ordered before 3pm ET, Mon-Fri, excluding holidays.
Don't forget to choose your shipping method when checking out. The default is USPS Ground, which takes 5 to 7 business days, excluding holidays. If you change the shipping method, once you have selected the one you prefer, click on 'recalculate' to see your new total.
SHIPPING SURCHARGE: Some items may have an additional shipping and handling surcharge if requested to be sent priority or rush due to their size and weight. (Please refer to individual product pages for details.) If this is the case, we will charge you separately and send an email with the charge confirmation.
RETURNS & EXCHANGES
We proudly stand behind the quality of the products we sell. If for any reason you are dissatisfied with any item, we will gladly take it back within 30 days of item receipt and refund you for the original purchase price, minus the shipping, handling, or other charges according to our Return/Exchange Instructions. Reference How to Make a Return in the FAQs section if you need more information. Please let us know the reason for your return/exchange so we can serve you better in the future.
The item must be returned in new and unused condition to insure full credit. We cannot accept a return of any item with any indication that it has been used.
In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly take back that item and credit you the purchase price, sales tax and original shipping and wrapping costs - and take whatever corrective action you tell us to.
Special orders or personalized items cannot be returned.
Sales tax for DC residents only: If you live in Washington, D.C., you must add the sales tax to your purchase in the shopping cart. The sales tax in D.C. is currently at 5.75%. If you live outside of Washington, D.C., you are not subjected to any sales tax. We are sorry but we do not accept inquiries and orders from outside of the USA.